AI agent wars: Why Meta’s Muse can’t shop at Amazon or Walmart

Big Tech’s AI agents are fighting over your shopping cart

This version of Ai Agent Muse Shop E Commerce Amazon Wal Mart Wayfair Buy Rcna599069 - Technology and Innovation | NBC News Clone was adapted by NBC News Clone to help readers digest key facts more efficiently.

Meta named Walmart and other companies as Muse partners. In NBC News tests, some retailers blocked the AI product.

Sept. 29, 2026, 12:00 PM EDT

By David Ingram

Meta’s new AI agent, Muse, is supposed to handle everyday online errands, including shopping. At several of the country’s biggest retailers, it can’t get through the door.

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Big Tech’s AI agents are fighting over your shopping cart

For Subscribers

FOR SUBSCRIBERSA harrowing ordeal aboard an Israel-bound plane

FOR SUBSCRIBERSOpenAI CEO Sam Altman to skip congressional hearing on rogue AI agents

FOR SUBSCRIBERSKey DOJ lawyers departed Trump ‘grand conspiracy’ probe amid pressure to produce, source says

FOR SUBSCRIBERSTrump’s new AI chatbot often links to a site launched under Clinton 26 years ago

FOR SUBSCRIBERSAt MAHA summit, industry CEOs the movement once vilified take the stage

FOR SUBSCRIBERSThis Paralympian has two goals: Win medals and give away $500,000 to her teammates

FOR SUBSCRIBERSCornell rape allegation spotlights stringent New York state laws that have long drawn criticism

FOR SUBSCRIBERSThe debate over AI’s future rages on both coasts

FOR SUBSCRIBERSDecades-old march dispute reignites in Northern Ireland, threatening political crisis

FOR SUBSCRIBERSMore oil is getting out of the Middle East. Why is it still so expensive?

FOR SUBSCRIBERSThe complicated bargain between ‘looksmaxxing’ influencer Clavicular and the women in his orbit

FOR SUBSCRIBERSSenators unveil bipartisan bill to deliver essential newborn supply kits to new moms

FOR SUBSCRIBERSDemocrats face a staggering spending disadvantage in Georgia’s tight race for governor

FOR SUBSCRIBERSObama boosts Senate Democrats with October fundraiser

FOR SUBSCRIBERSTheir owner is suspended, their draft picks taken. The Clippers still believe they can win.

For Subscribers

FOR SUBSCRIBERSA harrowing ordeal aboard an Israel-bound plane

FOR SUBSCRIBERSOpenAI CEO Sam Altman to skip congressional hearing on rogue AI agents

FOR SUBSCRIBERSKey DOJ lawyers departed Trump ‘grand conspiracy’ probe amid pressure to produce, source says

FOR SUBSCRIBERSTrump’s new AI chatbot often links to a site launched under Clinton 26 years ago

FOR SUBSCRIBERSAt MAHA summit, industry CEOs the movement once vilified take the stage

FOR SUBSCRIBERSThis Paralympian has two goals: Win medals and give away $500,000 to her teammates

FOR SUBSCRIBERSCornell rape allegation spotlights stringent New York state laws that have long drawn criticism

FOR SUBSCRIBERSThe debate over AI’s future rages on both coasts

FOR SUBSCRIBERSDecades-old march dispute reignites in Northern Ireland, threatening political crisis

FOR SUBSCRIBERSMore oil is getting out of the Middle East. Why is it still so expensive?

FOR SUBSCRIBERSThe complicated bargain between ‘looksmaxxing’ influencer Clavicular and the women in his orbit

FOR SUBSCRIBERSSenators unveil bipartisan bill to deliver essential newborn supply kits to new moms

FOR SUBSCRIBERSDemocrats face a staggering spending disadvantage in Georgia’s tight race for governor

FOR SUBSCRIBERSObama boosts Senate Democrats with October fundraiser

FOR SUBSCRIBERSTheir owner is suspended, their draft picks taken. The Clippers still believe they can win.

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