Hawaii’s state parks get a failing grade

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A recent survey shows that visitors are unhappy with maintenance, concession stands, and security.
Image: Akaka Falls State Park
Akaka Falls State ParkGetty Images

A new survey shows that an increase in the number of visitors is causing problems at Hawaii state parks.

The survey conducted for the Hawaii Tourism Authority shows that visitors are happy with natural resources at parks, but unhappy with restrooms, food concessions, and security. They are moderately satisfied with signs.

State Parks Administrator Dan Quinn said some of the concerns already are being addressed, and that with the survey completed, his staff will "sort of refilter the priorities."

The increase in visitors is having an impact on the parks, said Yara Lamadrid-Rose, park coordinator for Diamond Head State Monument.

About 9.2 million people visit state parks annually. This overloads facilities designed to serve far fewer visitors.

Some relief is in sight. When hotel tax revenues reach a set level, the tourism authority is required by state law to spend $1 million annually to manage, improve and protect the state's natural environment and visitor areas. The money has become available this fiscal year.

Some tourism officials have argued that the hotel tax revenue mandate directs too much financing away from tourism industry needs, such as promotion and marketing. But supporters of the allocation have pointed to the increasing burden on the parks from out-of-state visitors.

The state's five most popular parks are the Nuuanu Pali Lookout on Oahu, Haena State Park on Kauai, Diamond Head State Monument on Oahu, and Wailua River and Na Pali Coast State Parks on Kauai.

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