DETROIT, Jan. 6, 2011 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, today announced a new e-book in partnership with SPI Research, a recognized authority and research firm focused on the professional services industry. The complimentary Compuware offering is titled "."
The e-book offers services leaders practical advice and best practices for growing and maturing a services business. The book draws on SPI consultants David Hofferberth and Jeanne Ulrich's collective sixty-plus years of professional service consulting expertise and pulls in key data from SPI Research's recently completed 2011 Professional Services Maturity Benchmark study.
The e-book, which will be made available in progressive chapters during the next five months, will give services leaders valuable and practical insight into:
- services' emergence as a primary revenue and profit driver;
- achieving profitable services growth;
- globalizing the services business;
- maturing and improving services execution; and,
- building bridges between the services organization and the broader business--including product development, sales and support.
"Changes in the economy and the competitive market are dictating new approaches to the creation and delivery of a service portfolio," said R. David Hofferberth, Founder and Principal Consultant, SPI Research. "Professional services executives must become more focused and deliberate in developing and implementing a clear service strategy that can be understood and followed by both clients and employees. This e-book provides practical and actionable information for services executives ‑ helping them plan and evolve their organization for competitive advantage."
"Professional services have become the growth engine for many businesses, and this is especially true of the technology sector, where product revenues are continually challenged; services revenues are filling that gap," said Lori Ellsworth, Vice President, Compuware Changepoint. "And yet, there remains a void of trusted expertise and knowledge that services executives can rely upon as they grow their business. This e-book will bring a new level of thought leadership and practical, operational wisdom to the services community."
The complimentary e-book is available at .
Service Performance Insight
Service Performance Insight (SPI Research) is a globally-focused research and consulting firm specializing in business improvement and transformation for project and service-driven organizations. SPI uses its industry-leading Professional Services Maturity Model to help organizations diagnose and prioritize improvements to maximize performance. Learn more at .
Compuware Changepoint
Compuware Changepoint allows technology companies to maximize professional services profitability while maintaining a focus on effective product decisions and delivery. Changepoint's integrated solution marries PSA with PPM to provide total operational visibility allowing product-centric technology companies to drive services growth with strong margins, deliver a competitive product and services mix for high ROI, and maintain top-line revenues and bottom-line profitability.
Compuware Corporation
Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: .
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CONTACT: Compuware Corporation Press Contact Doug Anter, Public Relations Manager, Compuware Communications and Investor Relations 313-227-0127 doug.anter@compuware.com For Sales and Marketing Information 800-521-9353 http://www.compuware.com One Campus Martius Detroit, MI 48226
