https://media-cldnry.s-nbcnews.com/image/upload/rockcms/2025-10/251022-cost-of-denial-liver-cancer-vl-644p-a0908d.jpg
John Middleton and his twin brother, James.Juan Diego Reyes for NBC News

A liver transplant might save him — if he can get the drug he needs to stay alive long enough

This version of Liver Transplant Might Can Get Drug Needs Stay Alive Long Enough Rcna236212 - Health and Medicine | NBC News Clone was adapted by NBC News Clone to help readers digest key facts more efficiently.

A health insurance dispute is preventing a North Carolina man from getting a cancer drug his doctors say is necessary.

The prognosis for John Middleton isn’t good.

The 43-year-old engineer from Asheville, North Carolina, has a type of bile duct cancer hidden inside his liver called cholangiocarcinoma. It’s rare, diagnosed in about 8,000 people each year in the U.S., according to the American Cancer Society.

And it’s deadly. The National Cancer Institute says that just 22% of patients live five years after their diagnoses.

Middleton has maybe 18 months.

“I know we’re not promised tomorrow,” he said, “but I feel like I’m watching a stopwatch that has an expiration on it. It’s very frightening.”

His oncologist, Dr. Martin Palmeri of Messino Cancer Center in Asheville, says Middleton’s best hope is a liver transplant. Middleton has a willing donor: his identical twin brother, James.

John Middleton walks with James Middleton and Linda Middleton outside in a backyard
Middleton, right, with James and their mother, Linda. The close-knit family live within about 10 minutes of one another.Juan Diego Reyes for NBC News

“Theoretically, that could cure him,” Palmeri said.

In order to be healthy enough for the transplant, however, Middleton needs to keep his cancer at bay for at six to nine months. A new drug, approved last year by the Food and Drug Administration, is his best bet for doing that.

The drug, Ziihera, targets the specific genetic fingerprint of his cancer, his doctors say.

In June, Palmeri reached out to Middleton’s insurance company, Cigna Healthcare, to get prior authorization for the drug.

Cigna rejected the claim, writing in a denial letter that Middleton needed to try other drugs first.

Palmeri said those drugs are also “grossly inferior.”

“The problem is that if he failed and the cancer came outside of the liver to another body part, then his chance for cure would be off the table,” he said.

A hands points to words on an insurance denial letter laid on a wooden surface
Middleton reviews his insurance denial letter. His oncologist appealed twice on his behalf.Juan Diego Reyes for NBC News

Palmeri appealed twice on Middleton’s behalf, only to receive two more denials.

The “request for Ziihera was reviewed carefully by multiple medical directors, including two different board-certified specialists in Hematology and Medical Oncology who are independent from Cigna,” a company spokesperson said in a statement to NBC News. “There are multiple medications covered by Mr. Middleton’s plan that are similar to Ziihera and recommended for his current condition.”

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All of those medications target and bind to a protein on cancer cells called HER2, helping to slow or even stop those cells from multiplying.

Cigna ultimately approved a similar drug, called Enhertu.

But research shows it’s not as effective against cancers like Middleton’s for much longer than six or so months. That’s likely not long enough, Palmeri said, for Middleton to get a liver transplant.

“That’s playing ‘cancer chicken’ in my mind,” Palmeri said. “That’s just not morally right.”

Martin Palmeri stands in the corner of a room between two large windows
Middleton's oncologist, Dr. Martin Palmeri.Juan Diego Reyes for NBC News

Middleton said he will start his course of Enhertu this week.

“It is definitely heartbreaking that I’m not getting what science says I should get,” he said.


The mortality rate for cholangiocarcinoma is high because the cancer is often diagnosed at later stages, when it’s more difficult to control.

Doctors caught Middleton’s cancer early by chance. In 2023, he had an MRI to determine whether he had Crohn’s disease, an inflammatory bowel disorder. Instead, the imaging showed worrisome spots on his liver.

Middleton started treatment right away: surgery, chemotherapy and radiation. He was cancer-free until this past February, when he had a recurrence. He had a second surgery and another round of chemo.

According to Palmeri, Ziihera should have been the next step.

John Middleton and Caitlin Middleton sit next to each other on a couch, behind them is a window showing a view of the outside
Middleton and his wife, Caitlin.Juan Diego Reyes for NBC News
A framed photo display featuring John Middleton and his family sits atop a mantle
“I got a lot of people I need to be here for and take care of,” Middleton said.Juan Diego Reyes for NBC News

In a clinical trial from the drugmaker, 62 patients with cholangiocarcinoma got Ziihera. In order to be included in the trial, patients could not have previously taken a HER2 drug for their cancer.

Cigna’s denials, however, said Middleton could only get Ziihera if he had already taken a HER2 drug.

“The problem is that there is no evidence to use Ziihera AFTER prior HER2 therapy,” Palmeri wrote in a text message.

In the trial, over half (52%) of the participants responded to the drug. Among those who did, the effects lasted for a median of 15 months.

“More than 50% is amazing for second-line therapy,” said Dr. Nipun Merchant, chief of the division of surgical oncology at the Sylvester Comprehensive Cancer Center at the University of Miami Health System. “We don’t see that very often.”

Dr. Douglas Rubinson, a senior physician specializing in gastrointestinal cancers at Dana-Farber Cancer Institute in Boston, said that Ziihera “might be the first big game-changer targeting HER2” in cancers of the gastrointestinal tract.

Still, he was careful not to promise that a liver transplant would cure Middleton.

John Middleton stands in his home, his shadow is seen behind him on a wall
“I know we’re not promised tomorrow,” Middleton said, “but I feel like I’m watching a stopwatch that has an expiration on it.”Juan Diego Reyes for NBC News

“There have now been a few publications describing efforts looking at liver transplant that are encouraging and now instigating more study,” Rubinson said. “But we’ve not gotten to the point where we can say this is a standard strategy.”

Neither Rubinson or Merchant are involved in Middleton’s care.


The Middletons are a huggy bunch; embraces come easily and often.

Middleton and his wife, Caitlin, live 10 minutes from his brother, James, and his family. Their mother, Linda, is 10 minutes in the other direction, still in the house where she raised her boys in the shadow of North Carolina’s Blue Ridge Mountains.

Whether they mean to or not, Middleton and his identical twin, just shy of their 44th birthdays, still dress alike in ball caps and plaid shirts. The men talk almost daily.

James Middleton, left, and John Middleton lean over the railing of a porch
Middleton, right, and James. Whether they mean to or not, the brothers still dress alike in ball caps and plaid shirts.Juan Diego Reyes for NBC News

“John’s my best friend,” James said. “Getting that medicine could save his life. He could get a liver — my liver.”

On a recent crisp October day, the brothers walked Middleton’s property, discussing which trees needed to be trimmed. He said his grass was getting a little too long. James promised he’d come back on the weekend to do the mowing that Middleton can no longer handle.

They, along with their wives, dream of living on the same land someday, doing the work together.

“If I can’t get on Ziihera and things don’t go very well, the odds of me living are going to be in the two- to possibly six-year range,” Middleton said. “That’s tough, knowing my dogs are going to outlive me. I worry about my wife and my mother.”

“I got a lot of people I need to be here for and take care of,” he said.

The day after this story published on NBCNews.com and aired on “Nightly News with Tom Llamas,” the maker of Ziihera, Jazz Pharmaceuticals, said it would cover the cost of the drug for John Middleton under the company’s JazzCares Patient Assistance Program.

CORRECTION (Oct. 24, 2025, 8:50 a.m. ET): A photo caption in a previous version of this article misstated the first name of Middleton’s mother. She is Linda Middleton, not Lisa.

CORRECTION (Oct. 28, 2025, 1:25 p.m. ET): A previous version of this article misstated when Middleton's doctor, Dr. Martin Palmeri, first requested that Cigna authorize Ziihera. It was in June, not March.

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